Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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MENA Customs Boost Efficiency in Wcoled Workshop

MENA Customs Boost Efficiency in Wcoled Workshop

The World Customs Organization (WCO) held a workshop on organizational performance evaluation in the Middle East and North Africa (MENA) region, aiming to enhance regional customs effectiveness. The workshop covered core topics such as strategic planning indicator design and work area planning. Qatar Customs shared their experience in business intelligence exploration. Based on WCO standards, this event assists customs administrations in the MENA region to improve management and promote regional trade development. This initiative aims to foster efficiency and collaboration within the customs community.

01/05/2026 Customs Knowledge
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WCO Backs Zambia in Trade Facilitation Program Upgrade

WCO Backs Zambia in Trade Facilitation Program Upgrade

The World Customs Organization (WCO) supports the Zambia Revenue Authority (ZRA) in establishing an internationally compliant Authorized Economic Operator (AEO) program to enhance trade facilitation. Through expert team support, remote guidance, and on-site validation, the WCO assists ZRA in optimizing its AEO program. The WCO also looks forward to future collaboration to further strengthen the implementation of the Trade Facilitation Agreement and promote regional economic development. This initiative aims to align ZRA's practices with global standards and boost its efficiency in facilitating international trade.

01/05/2026 Customs Knowledge
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WCO and ZATCA Enhance MENA Customs Training to Ease Trade

WCO and ZATCA Enhance MENA Customs Training to Ease Trade

The World Customs Organization (WCO), in collaboration with Saudi ZATCA, organized a Harmonized System (HS) expert pre-certification workshop for the Middle East and North Africa region. This initiative aims to cultivate local experts, enhance regional customs capacity, and facilitate trade. Through a rigorous assessment and certification process, the WCO will expand its pool of experts, support regional capacity building efforts, and promote the standardization of global trade practices. The workshop is a key step in strengthening regional customs expertise and streamlining trade processes.

01/05/2026 Customs Knowledge
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Nigeria Customs Boosts Gender Equality with WCO Backing

Nigeria Customs Boosts Gender Equality with WCO Backing

The Nigeria Customs Service, in collaboration with the World Customs Organization (WCO), is actively promoting a gender equality and diversity strategy. Initiatives include revising action plans and conducting GED (Gender Equality and Diversity) training to raise awareness among customs officers and foster an inclusive work environment. The WCO will continue to provide technical support to help Nigeria Customs achieve more equitable and efficient development. The aim is to create a workplace where everyone feels valued and respected, contributing to a stronger and more effective customs administration.

01/05/2026 Customs Knowledge
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Customs Preclearance Boosts Crossborder Ecommerce Efficiency

Customs Preclearance Boosts Crossborder Ecommerce Efficiency

A WCO seminar in Tunisia explored advance processing systems and e-commerce challenges to improve customs efficiency. Advance processing uses pre-arrival data for risk assessment, speeding clearance, controlling risks, and facilitating compliance. E-commerce challenges require customs to adopt risk management, technology, and collaboration strategies. Tunisian Customs is actively revising regulations, piloting programs, sharing data, and building capacity to embrace change, ultimately benefiting consumers. This proactive approach aims to streamline processes, enhance security, and adapt to the evolving landscape of international trade in the digital age.

01/05/2026 Customs Knowledge
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Global Customs Agencies Pledge Faster Disaster Relief Clearance

Global Customs Agencies Pledge Faster Disaster Relief Clearance

The World Customs Organization (WCO) pledged to expedite customs clearance for disaster relief goods at the World Humanitarian Summit, emphasizing communication, coordination, and protection. The WCO will gather experiences, provide training, and launch an assistance project in West Africa. The Secretary General called for international cooperation to build an efficient and reliable global humanitarian relief system, leveraging data analysis to improve rescue efficiency. The WCO aims to streamline processes and foster collaboration to ensure aid reaches those in need quickly and effectively during times of crisis.

01/05/2026 Customs Knowledge
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Namibia Enhances Border Systems to Improve Trade

Namibia Enhances Border Systems to Improve Trade

Namibia is actively promoting Coordinated Border Management (CBM) by establishing an inter-agency standard regulatory framework and unified data standards, aiming to reduce border delays and facilitate legitimate trade. This framework was developed in collaboration with the World Customs Organization (WCO) and supported by the WCO's Accelerate Trade Facilitation Programme. Namibia's practice provides valuable experience for other developing countries, contributing to building a more open, efficient, and secure global trading system. The initiative focuses on streamlining procedures and enhancing cooperation between various border agencies.

01/05/2026 Customs Knowledge
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Peru Boosts Border Efficiency with WCO Trade Partnership

Peru Boosts Border Efficiency with WCO Trade Partnership

The World Customs Organization (WCO) conducted a follow-up mission to Peruvian border agencies to strengthen cooperation and improve border control efficiency. By introducing the Coordinated Border Management (CBM) concept and developing a roadmap, focusing on enhanced information sharing, standardized procedures, risk management, and capacity building, Peru aims to establish an efficient and collaborative border control system. This initiative is expected to facilitate trade, boost economic development, and create new opportunities for growth. The mission highlights the importance of international collaboration in modernizing border operations.

01/05/2026 Customs Knowledge
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Digital Twins Boost Supply Chain Efficiency in Logistics

Digital Twins Boost Supply Chain Efficiency in Logistics

Digital twins are reshaping supply chains by enabling visualization, predictive analytics, and enhanced collaboration. They optimize logistics and warehousing operations, ultimately improving customer experience. While challenges exist in implementation, the benefits include increased efficiency, improved decision-making, and enhanced resilience. The ability to create a virtual representation of the physical supply chain allows for real-time monitoring and proactive problem-solving, leading to a more agile and responsive supply network. This technology is crucial for navigating the complexities of modern global supply chains and gaining a competitive advantage.

09/28/2025 Logistics Industry Insights
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